Hotel refurbishment specialist Reward Group has worked closely with Voyages Indigenous Tourism to upgrade the Sails in the Desert hotel at Ayers Rock Resort in the Northern Territory.
A Northern Territory icon has been given a makeover at the hands of hotel refurbishment specialist Reward Group.
Completed across nine stages, the upgrade of the 228 guestrooms that make up the Sails in the Desert hotel at Ayers Rock Resort included the demolition and fit-out of all bathrooms, as well as the refurbishment of Terrace Room balconies with new balustrades, tiles and new outdoor furniture.
The project has been conducted against the background of COVID-19, with construction, personnel and supply movements disrupted by the pandemic.
Source: Voyages Indigenous Tourism
Reward Group was forced to navigate the closing of the surrounding area to all visitors and other non-essential travelers until 18 June 2020, after Uluru-Kata Tjuta National Park was designated a Biosecurity area to protect the remote Aboriginal communities.
Reward Group developed a COVID-19 Management Plan which had to be approved by the Chief Health Officer of the NT Department of Health.
The plan featured a regular and rigorous cleaning regime, temperature checks, designated quarantine areas implemented throughout the site, stringent risk mitigation processes and site control measures to allow interstate workers to complete works while isolating from other site personnel and residents.
Reward Group Director Christopher Donohue said the company responded proactively to the pandemic by immediately introducing policies, procedures, management plans and safe working procedures to ensure that site safety was maintained throughout the project.
"This project was one of the most logistically challenging projects Reward has embarked on," he said.
Source: Voyages Indigenous Tourism
"Up to 100 interstate Reward Group employees and sub-contractors travelled to and from Yulara during the height of the pandemic and, despite being required to quarantine for 14 days, we were still permitted to work due to the extensive risk control measures Reward Group had in place," he said.
"All interstate workers had to apply for an 'Approved Remote Essential Workers' identification card to be permitted to enter Yulara, which were then assessed individually and approved under the COVID-19 Management Plan.
"We worked closely with the client, Voyages Indigenous Tourism, to ensure site movements, staff accommodation and meals and other logistics were included in an overarching management plan for the resort."
The project was completed in December 2020.
Click here to view more projects from Reward Group.
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