Hyatt Hotel Canberra - A Park Hyatt Hotel announce the appointment of Shane Jolly as the new General Manager, effective 11 March 2025. With extensive experience in the hospitality industry, Shane brings a wealth of expertise and passion for delivering exceptional guest experiences to one of the nation’s most iconic luxury properties.

As General Manager, Shane will oversee all hotel operations, ensuring that Hyatt Hotel Canberra continues to offer unparalleled service and maintains its esteemed reputation as a premier destination for both business and leisure guests. Shane’s appointment marks a new chapter for the hotel, reinforcing its commitment to providing world-class service and an outstanding experience for all visitors.

Shane Jolly has had an impressive career in hospitality management, with a strong track record of leading luxury hotels and driving operational excellence. Before joining Hyatt Hotel Canberra, he held senior leadership roles with several prestigious brands within the Hyatt, Langham and Peninsula portfolios, where he demonstrated his ability to lead teams, develop innovative guest experiences, and increase operational efficiency. His leadership style is characterised by a hands-on approach and a commitment to creating a positive and inclusive work environment for all team members.

"I am thrilled to join the team at Hyatt Hotel Canberra and take on the role of General Manager," said Jolly. "This hotel is a true landmark, not only in Canberra but within the entire Hyatt brand. I look forward to continuing the legacy of excellence that Hyatt Hotel Canberra is known for, leveraging the heritage of this 100-year old hotel and ensuring our guests continue to enjoy exceptional stays. Together with our talented team, I am confident that we can elevate the guest experience to new heights."

Shane’s appointment comes at an exciting time for Hyatt Hotel Canberra, as it continues to enhance its offerings and strengthen its position as a destination of choice for business and leisure travelers. Guests can expect a continued focus on luxury, personalized service, and the iconic hospitality that the Hyatt brand is known for.