Intent, book, stay: How have common booking patterns changed and what does it mean for your hotel? - IDeaS
Principal Industry Consultant for IDeaS, Tracy Dong, explains how COVID-19 has not only changed hotel business models on a macro level but also how there have been significant changes to guest behaviours and a hotel’s ability to attract the right guest.
How to advance your hotel’s competitive revenue strategy in an uncertain landscape - IDeaS Revenue Solutions
IDeaS Revenue Solutions Senior Advisor for APAC, Tracy Dong, explains why hotels need to develop agile, scenario-based recovery plans as the industry adjusts to uncertain and evolving market conditions.