minett consulting blog

Successful disruptions have a way of turning into fixed concepts. This is why so many of the best hotel innovations seem obvious in hindsight.

Now that 2020 is right around the corner, we can safely say that Internet is the single greater driver of change for any industry you care to mention.

In a multi-branded hotel, guests book one property or the other — and their experience is totally distinct to that brand.

Following the economic crisis in 2008, there was a notable increase in the number of hotels offering complimentary breakfast to guests. ​