Hotelier David Mansfield has been apppointed Chief Operations Officer at Quest Apartment Hotels, bringing many years of experience to Quest's franchise operations
Bringing over 30 years' experience to the role, David Mansfield will work closely with David Ridgeway, Quest General Manager – Franchise Operations, to manage critical functions of Quest’s business format franchise model.
Quest Founder and Chairman, Paul Constantinou said Mr Mansfield’s experience delivering strategy and operations support to major accommodation providers in Asia-Pacific will add value to Quest’s franchise network.
“David will provide further collective strength in strategic decision making and leadership for the Quest corporate office and guide operational support across the franchise network. This is an important role for the ongoing success of our franchise business and an exciting development of our operations function,” Mr Constantinou said.
David Mansfield will take on leadership of Business Transitions and Quest Academy teams. Quest General Manager – Franchise Operations, David Ridgeway will continue to manage Quest’s Franchise Relationship Management team, Franchise Establishment and Franchise Support roles.
David Mansfield said Quest’s business format franchise model has reached a tipping point in Australia’s accommodation sector.
“Recognised by FRANData Australia for its excellent performance and transparency, Quest's franchise system produces high-performing business owners with broad capabilities across hospitality and hotel management," Mansfield told WILLIAMS MEDIA
"I look forward to working with Quest franchisees to provide operational support across the network.”
“The rapid growth of Quest Apartment Hotels in Australasia shows that franchised hotels operating under a strong support network deliver outstanding results for guests.
Quest’s business format franchise model has created a generation of hoteliers invested in their business and I look forward to contributing my expertise in hotel management and strategy to this model,” Mr Mansfield said.
Most recently David was Area General Manager for IHG in Melbourne and Canberra. Currently, David serves as the Chairman of the National Advisory Board of Employment at the Accommodation Association of Australia.
David has experience working in senior corporate and strategic management positions in locations across Asia, the Middle East and the Pacific.
He has extensive experience in hotels and resorts with roles focused on site development and pre-opening, redevelopment planning and execution, profitability, legal and financial fiduciary and oversight of stakeholder investments.
His specific areas of expertise include operations capability and excellence, asset management, value creation, strategic alignment and positioning, concept development and cultural change.
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See also:
Development Victoria welcomes Quest Newquay to the Docklands
Quest starts construction of first Gold Coast Apartment Hotel