Accor partners with AXA to provide medical support for guests
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Accor partners with AXA to provide medical support for guests
Accor has teamed up with insurance firm AXA to offer medical assistance across its 5000 hotels.
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AccorAccor has announced a new partnership with insurance firm AXA.
Accor guests will be able to access a new level of medical care during their stays from July as part of a new partnership between the hospitality provider and insurance firm AXA.
Launched this month, the collaboration means Accor hotels will benefit from free access to medical teleconsultations, as well as the company's extensive medical networks with tens of thousands of vetted medical professionals.
Accor CEO and Chairman Sebastien Bazin said the medical service complemented its overall global recovery plan.
At a glance:
- Accor Hotels has launched a new partnership with multi-national insurance firm, AXA.
- As part of the agreement, Accor guests will benefit from AXA’s most recent advances in telemedicine through free access to medical teleconsultations, as well as the company's extensive medical networks.
- Accor has recently introduced ALLSAFE enhanced hygeine protocols to combat the spread of COVID-19.
“Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are as hoteliers," he said.
"This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context.
"In an increasingly complex environment, our 300,000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters.
"This initiative combined with our ALLSAFE enhanced hygiene protocols will be key to rediscover the Love of Travel in the 5000 Accor properties around the world."
AXA CEO Thomas Buberl said the partnership was an opportunity to strengthen the firm's payer to partner strategy, which aims to provide innovative services to its customers, notably in health.
"AXA’s ambition is to move from a payer to a partner with its customers, notably by providing them with innovative solutions in health," he said.
"This is why AXA has become over the last year a world leader in telemedicine solutions.
"Partnering with Accor, a worldwide leader in hospitality, is a unique opportunity to enlarge people’s access to our healthcare expertise and solutions.
"As we are facing an unprecedented health crisis with Covid-19, this ambition has never been more relevant."
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