Hilton Sydney announce the appointment of Malcolm Zancanaro General Manager Sydney Hilton who will take over the reins from outgoing General Manager Hayden Hughes, who accepted an internal promotion with the corporate team at Hilton International as Senior Director Brand Performance – Asia Pacific, based in Singapore.
Hilton Sydney announce the appointment of Malcolm Zancanaro as the new General Manager of the hotel.
With extensive experience in the hospitality industry, both domestically and abroad, Zancanaro brings a wealth of knowledge and a fresh perspective to the property.
Zancanaro has over 30 years of industry experience with management across flagship hotels, food and beverage and conferencing and events. He joins Hilton from InterContinental Hotels Group where he most recently held the role of Director of New Hotels – Australasia and Pacific.
Prior to this role Zancanaro spent over three decades with Hyatt in both hotel and corporate positions in Melbourne, Perth, Hong Kong, Shanghai, Beijing and Sydney.
With a proven track record of success in leading high-performance teams and delivering exceptional guest experiences, Zancanaro’s deep knowledge across these markets, notably his tenure as a hotel General Manager in Sydney, will see this success continued as he takes over the reins of Hilton’s flagship property in Australasia.
As a seasoned hotelier, Zancanaro’s passion for hospitality, commitment to excellence, and strategic vision make him the ideal leader to continue Hilton Sydney’s commitment to servicing business and leisure travellers as the city’s premier mid-town hotel.
Zancanaro said: “I am excited to take on the role of General Manager at Hilton Sydney and appreciate the opportunity to lead such a capable and committed team that has achieved so much under the leadership of Hayden Hughes.”
“With a high reputation for quality service and unrivalled hospitality across its F&B spaces my initial goal is to further raise these high standards already synonymous with Hilton Sydney, while exploring avenues for further improvement in what is an increasingly competitive market for accommodation in the CBD.”
Zancanaro will take over the reins from outgoing General Manager Hayden Hughes, who accepted an internal promotion with the corporate team at Hilton International as Senior Director Brand Performance – Asia Pacific. He is now based in Singapore.
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