Infinity Group is a leading provider of customised services, tailored to the unique demands of boutique hotels. The group includes Infinity Hospitality, Infinity Technology, Infinity Business Solution, and Infinity Laundry. They deliver quality housekeeping, powerful IT solutions, expert accounting and business support, and reliable laundry solutions.

Infinity Group positions itself as a trusted partner to its clients, providing reliable, flexible, and cost-effective services that help hotels run more efficiently, allowing them to focus on their core business and guests. The company’s client-tailored model is built on authenticity, quality assurance, compliance, and professionalism.

Infinity Group’s goal is to help businesses in the hospitality sector streamline their operations and improve their guest experiences. Their team of hospitality consultants can provide valuable advice and guidance on any aspect of the hotel management industry. They can assist with strategic planning, operational efficiency, customer service, and marketing.

The company's commitment to high-quality, personalised solutions sets it apart from competitors. Infinity Group understands the challenges faced by modern hotel management teams. They recognise the importance of customer feedback, and they strive to provide the support needed to ensure their clients’ success.

Another key aspect of Infinity Group’s mission is their commitment to social responsibility. They’re dedicated to giving back to the community, and they’re committed to sustainable practices and minimising their environmental footprint.

With its comprehensive portfolio of services, Infinity Group is well-equipped to help hospitality businesses thrive in today’s competitive marketplace, and the company has ambitious plans for future growth.

The four enterprises within Infinity Group are outlined in more detail below.

• Infinity Hospitality

Infinity Hospitality provides outsourcing solutions for budget, business, and luxury hotels across Australia. With decades of experience in the industry, they offer a wide range of services, including housekeeping, portering, amenities management, corporate service support, and room cleaning. They provide four outsourcing models – full deployment, partial deployment, full transformation, and supplemental services.

• Infinity Laundry

Infinity Laundry provides laundry and linen services to the hospitality, healthcare, and aged care sectors. The team understands the importance of providing clean and hygienic linens, and their focus is on delivering a quick and efficient response. Services including pick-up and delivery, laundering, ironing, and folding. They use the latest technology and eco-friendly practices to ensure the highest standards of hygiene and sustainability.

• Infinity Business Solution

Infinity Business Solution is a professional financial services provider to the hospitality industry. They offer tailored support and advice to bars, restaurants, motels, and hotels. Services include general bookkeeping, payroll processing and management, accounting and financial support, strategic CFO advice, and hotel asset management. By handling repetitive back-office tasks, Infinity Business Solution allows hospitality providers to focus on their core business and profitability.

• Infinity Technology

Infinity Technology specialises in powerful and innovative IT solutions for the hospitality sector. The company provides on-demand support to large and small hotels, helping clients to improve operational efficiency and enhance their guest experiences. Services include general IT support, technical audits, cyber security, and IT project management.

L to R Infinity Group Team, Shamim Ahmed, Roksana Akter, Tamika Paterson and Nazmul Hasan.

The Team

Infinity Group is led by Shamim Ahmed, Tamika Paterson, Nazmul Hasan, Roksana Akter, and Mahmudul Mamun. Shamim and Tamika manage the primary operations and liaise with corporate partners, while Nazmul, Roksana, and Mahmudul provide logistical and administrative support.

Shamim Ahmed, CEO and Co-founder, is a hotelier, entrepreneur, visionary, and CEO with a proven track record of shaping organisations, risk management, change management, outsourcing, cost reduction, compliance, contract negotiation, identifying growth opportunities, and building performance-driven teams. He brings a wealth of experience in the hospitality industry, an astute financial acumen, and a passion for customer service.

Tamika Paterson, Director of Finance, is an experienced financial manager and hospitality professional. Raised in a rural hospitality environment, she also spent 11 years with leading hotel group Accor, and later built a mentorship with Shamim that resulted in the Infinity Group partnership. Tamika is an expert at identifying overlooked cost-saving opportunities, promoting business growth, and fostering a happy and productive workplace.

Nazmul Hasan, Director - Legal, Logistics & Growth, supports Infinity Group with legal matters, logistics, and growth. He has over 20 years of experience running multiple businesses, and a proven track record of success. Nazmul is a seasoned business professional who is committed to achieving excellence in all his endeavours. He brings a wealth of knowledge and expertise to Infinity Group.

Roksana Akter, Executive Director Infinity Group, supports Infinity Group with day-to-day operations and administration. She is an accomplished finance professional with a proven track record in leadership, stakeholder engagement, and business development. Roksana is a dynamic and motivated team player who brings exceptional communication, organisational, and time management skills to the table.

Mahmudul Mamun, COO & Co-founder Infinity IT, is a skilled and experienced IT professional with a passion for system integration and project management. He is certified in presales, auditing, Azure cloud security, cyber security, automation, and cyber threat analysis. With over 17 years of experience, Mahmudul has an exceptional ability to architect IT solutions that meet the unique needs of the hospitality sector.

Shamim Ahmed, Infinity Group, CEO and Co-founder,