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Did you know that Instagram currently has around one billion active users, with higher rates of engagement than Facebook?
Food and entertainment have long gone hand-in-hand to make for a memorable meal out.
As hoteliers, we often look for direct ways to stimulate the outcomes we want, whether it’s a new promotion or a renovation to the physical space.
If you’re unable to consistently curate a great (or at least good) guest experience, your hotel simply can’t compete.
Tourism is booming like never before in the Land of the Rising Sun as visitors flock from across Asia and further afield.
Disruption is encouraging hotels to find opportunities to add value in their current models.
Even grand can be bland for today’s experience-driven hotel guests, who prefer unique amenities and good connectivity over sheer aesthetics.
Now that 2020 is right around the corner, we can safely say that Internet is the single greater driver of change for any industry you care to mention.
Can Australian hotels out-innovate Airbnb to address the threat posed by the home-sharing-turned- private-rental company?
Striking the right balance between luxury and practicality is always a work in progress. Depending on your brand and star rating, that balance will shift.
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